CHILD and extra guest policy
AT the salon
For the enjoyment of your salon experience and the enjoyment of other guests in the salon who have arranged childcare, we do not allow children of any age to accompany parents to their appointments. We will not be able to begin your service if there will be children or teens attending. If your childcare arrangements unexpectedly change, please notify the salon at your earliest convenience and we will do our best to accommodate your needs in the best way available. Children over 8 may receive services at full price if they are cooperative, etc.
If you are under the age of 18 you must receive parental consent and parent must sign policies form on your behalf.
Additionally, we are not able to accommodate extra guests for the entirety of your appointment.
NEW CLIENTS
Please feel free to stop by anytime to look around and say hello. If time and staffing permits, we will give you a tour of the salon and answer any questions about the services we offer and the products we are proud to carry. A brief but thorough consultation is complimentary and takes around 15 to 20 minutes. These consultations can be booked in anticipation of considering an appointment at Blonde Faith. We encourage you to bring pictures along to communicate visually and provide inspiration from you to your stylist. All of our stylists have Instagram accounts and are happy to communicate via Instagram as well.
GIFT CARDS
We love being a part of a wonderful gift you may give to a loved one, business colleague, client or friend. When you purchase a gift card from us, you are purchasing a promise that we will give the recipient the best Blonde Faith experience we can! We will listen to them, pamper them and give them a wonderful, relaxing and customized appointment. Gift cards are available in any denomination. Please feel free to inquire what amount would be appropriate for the services you have in mind, or let us suggest or design a customized package for your recipient.
TIMING YOUR
APPOINTMENTS
Please allow plenty of time for your appointment. We want to you to truly enjoy your visit and look forward to coming to the salon. Often luxury hair appointments can last 3-4+ hours. All of our timings can be found on the booking module for each service. For specialty services such as Milbon treatments, hair extensions or combinations of multiple services included in our “Signature” menu, appointments can last 4-5 hours. We strive to provide the best possible services with the most thorough and professional techniques.
CANCELLED OR MISSED APPOINTMENTS
Your stylist sets aside your appointment time just for you and your particular service, often in blocks of 1-3 hours. Should you need to cancel or reschedule your appointment, please notify us a minimum of 48 hours in advance so that we may schedule another client in your reserved time slot.
If you do not cancel 48 hours in advance, you will be required to pay the full amount for the missed appointment.
No-show/no-call appointments will not be allowed to rebook with Blonde Faith Salon without pre-payment of a deposit.
LATE: Any guests arriving late to an appointment may be subject to rescheduling the service and if you are so late that your service cannot be performed on your stylist’s current schedule, you will be considered a no-show and subject to above policies.
By booking a service with Blonde Faith Salon, you are agreeing to these terms outlined and fully understand our cancellation policies.
ISSUES OR
CONCERNS
Our commitment is to give you our best every time. If you are ever unhappy with a service you have received at Blonde Faith please do not hesitate to let us know within 48 hours via email at blondefaithsalon@gmail.com (and include pictures if possible) or by phone or text. Refunds will not be given.
Please be aware that Blonde Faith Salon is not responsible for any damage to personal belongings from inadvertent spills or droplets of color or water. You may ask to change into a smock/apron prior to the start of your service by asking your stylist, an assistant or the front desk to do so. You may also choose to leave your purses, jackets, belongings at home or in your car rather than out in the salon to protect them from inadvertent damage.
PRODUCT REFUNDS
If you are unhappy with any product purchased, please feel free to let us know and we will allow you to substitute for another product of equal or lesser value as long as product is 75% or more unused and 30 days has not elapsed.
PRICING STRUCTURE
Services vary in price depending on length of hair, thickness of hair, time required and products involved. Feel free to ask your stylist if you are unsure how our pricing structure works or schedule a complimentary consultation and we will assess your needs.
EXTENSIONS
We are proud to utilize only the finest quality extensions on the market to add volume, length, or color work to your hair. We carry HaloCouture (tape-ins and "Halo") and Hairtalk as well as Trumatch and Hotheads. We now offer hand-tied wefts (Bohyme, Bellami and Bombshell are our most used). We also use a few other specialty brands for special applications, as well as custom top pieces including wigs. Extensions can be worn long term (with regular maintenance appointments, usually ranging about 4-6 weeks after application) or short term for weddings or other special events. For picture references check out our gallery, our Instagram and our Facebook page. You will see posts featuring clients that have had extension work at Blonde Faith. If you are considering extensions, we would be happy to provide you a complimentary consultation.
wi-fi available
Yes, we have WiFi. Please feel free to bring your device, tablet, iPad or laptop with you to your appointment.
We ask that all devices be used on “silent” or with headphones to ensure a relaxing experience for all our clients.